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The remote work revolution has changed office space

Illustration of a work desk with small skyscrapers

Investors have many concerns about the market for office space. But the picture is not quite as dire as some might suspect. Office real estate around the globe has responded very differently from one country to another. And even in the hardest-hit office markets, some segments continue to show strong returns. However, investors are right to be careful, and trends are changing offices around the globe.

1. Remote working is becoming more widespread

No global region has returned to normal attendance since the pandemic, but the Asia Pacific (APAC) region leads the way, followed by Europe and the U.S.

Cultural bias toward face-to-face interactions and team building have bolstered attendance in APAC. Additionally, tight living quarters in major office centers across APAC and Europe have drawn workers back to the office. Finally, superior public transport means workers spend less time and cost commuting.  

The U.S. lags partly because workers rely on car travel, with long commutes exacerbated by aging infrastructure. Larger living quarters make working at home more feasible, and workers are reluctant to give up the flexibility of remote working.

Chart WORKERS IN ASIA PACIFIC ARE SPENDING THE MOST DAYS IN THE OFFICE

2. Leases active prior to the pandemic are expiring

The average office lease blended across markets and lease types (i.e., new leases versus renewals) is 7.75 years.1 Given the long-term nature of office leases, many active leases were signed prior to the pandemic. These firms have not had the opportunity to make space decisions with full knowledge of the new hybrid environment.

On the other hand, an estimated 50% of leases that were active prior to the pandemic have expired, closely in line with demand losses to date, suggesting the trend is on pace for the projected decline in space needs.

3. The U.S. confronts excess supply

Even with an expanding knowledge-based workforce, the U.S. will likely need less office space in 10 years than prior to the pandemic. Current owners face formidable near-term risks, including debt maturities, escalating capital expenses and a weak leasing environment. This distress should help force a repricing of assets to current market conditions and allow new owners with lower cost bases to improve assets and compete for future demand.

And a flight to quality trend has emerged. Older properties without significant renovations are losing a heavier share of occupancy. They generally lack sufficient rents to justify meaningful investment and are becoming stranded assets. Newer properties built to modern standards are increasingly taking market share.

Chart THE U.S. FLIGHT TO QUALITY HAS ACCELERATED

4. Asia Pacific faces economic challenges

Asia Pacific occupancy has recovered across many regional markets, with office attendance rates approaching 80% for Japan, Hong Kong and South Korea versus 50% for the UK and U.S.2

But economic growth in the region is weakening in 2024, and the hit to business sentiment and profitability has dampened medium-term occupier demand for office space. More than ever, investors in search of recurring income returns should focus on well-located, quality buildings with strong ESG credentials.

5. Europe is driven by an environmental agenda

Energy efficiency and decarbonization have become particularly pertinent for corporate occupiers, accelerating the bifurcation between relevant and obsolete office stock. Post-pandemic office attendance and soaring energy bills due to the war in Ukraine have only served to reinforce this trend.

European cities vary considerably in terms of the age of the stock. Upgrading space at lease expiry is expected to play a major role in reversing obsolescence in coming years, and environmental upgrades will likely play an important role in sector revitalization.

U.S. workers are back in the office mostly part-time

In the U.S., whether by choice or mandate, many workers are heading back to the office, but expectations have changed. Attendance peaks mid-week at around 60% occupancy.3 Most fully remote firms are moving toward hybrid schedules. Requiring a physical presence in the office for even part of the week keeps workers living and working in the same metro area, which has far-reaching ramifications across property sectors and markets. Conversely, many previously fully in-office firms are also pivoting toward hybrid models, thus muting the impact overall.

Chart OFFICE ATTENDANCE REQUIREMENTS

The risks are real, but we see space for winners

The office market will be challenged for years to come. However, certain factors may mitigate the headwinds, including future job growth and a renewed commitment to building out space that fosters collaboration. Careful asset selection backed by strong market research and purposeful business plans should generate opportunities. Regardless of the region, investors will be wise to prioritize green credentials and spaces that foster collaboration.

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Endnotes

Sources

1 Source: CompStak, Inc.
2 Source: CBRE Group, Inc.
3 Source: Kastle Back to Work Barometer, https://www.kastle.com/safety-wellness/ getting-america-back-to-work/

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